Corruns support

Get useful help faster

Include your Corruns username, phone model, operating-system version, app version, the screen or feature involved, and what happened. For a recording or challenge issue, include the approximate date and time and the challenge name or activity title. Do not email an exact route or other sensitive location information unless support asks for it.

Account and privacy

• For sign-in or profile help, email support from the address on your account when possible.
• Read how Corruns handles data in the privacy policy.
• Request permanent deletion through the account deletion page.

Safety and community reports

Report abusive content, unsafe conduct, impersonation, or a privacy concern through the reporting control shown in Corruns or by emailing support@corruns.com. Include the relevant username or content and enough context to locate it. See the community guidelines.

Corruns is not an emergency service. If anyone is in immediate danger, contact local emergency services.

Store and billing questions

Include the platform and transaction reference, but not full card or bank details. Purchases made through Apple or Google may also be subject to that store's purchase, cancellation, and refund process.