Delete your Corruns account

Request deletion

1. Email support@corruns.com from the email address on your Corruns account.
2. Use the subject “Delete my Corruns account.”
3. Include your Corruns username. Never send your password.
4. Follow the ownership-verification instructions in our reply. If you cannot access the account email, explain that in the request.

We will acknowledge the request, explain the verification steps and expected processing timeline, and send a final status to the verified contact address. The request is not complete until you receive that confirmation.

What is deleted

A verified request asks us to delete or de-identify account credentials and identifiers, profile details, optional phone-discovery information, avatars, device push tokens, preferences, follow relationships, private membership data, and content that can be removed without compromising another user's account or a finalized shared result. Corruns does not yet have an automated self-service deletion workflow, so support handles the request manually.

What may be retained

Shared gameplay and finalized competition records may be de-identified instead of erased so other participants' scores, settlements, and prize records remain consistent. We may retain narrowly necessary fraud, security, transaction, or legal records for as long as the applicable obligation or dispute requires. The confirmation will identify any category retained for your request and the applicable reason or retention period.

Before you request deletion

Account deletion is permanent. Export or save anything you want to keep and allow pending offline runs to synchronize first. Deleting the app from a phone does not delete the Corruns account.

See the privacy policy for more about Corruns data handling.